FREQUENTLY ASKED QUESTIONS
We accept Apple Pay, PayPal, Amazon Pay, and the following credit cards: Visa, Mastercard, American Express, Discover, and JCB.
Orders can only be changed if the items haven't shipped yet. We ship our orders the same business day (if ordered before 1pm EST) or next business day (if ordered after 1pm EST). Please contact our customer support with your request + order # immediately to attempt a change.
Discount Codes must be entered at the checkout page. You must press "Apply" to see the order total update. Discount codes or gift cards must be applied at time of checkout. We cannot adjust any prices after the order has been submitted. NOTE: Only one code can be used on a purchase. Coupon codes cannot be applied to previous purchases, nor can they be retroactively applied after an order has been placed.
Pre-orders are items that are not currently in-stock, but that are expected to be available for purchase at a later date. If you submit a pre-order, the item will be reserved for you and mailed out as soon as the item is stocked in our warehouse. We will notify you via email at the time of shipment.
Visit the Order Status page.
To be notified if an item is restocked: Enter your email address on the item’s page and click the “Notify Me” button.
Easy fix for that! Our cases are designed to be a snug and tight fight to your phone to offer maximum protection. However, the buttons can be a bit tight when first applied.With the case on your phone, try lifting the case and stretching it slightly away from the phone. Doing this will help relieve the pressure the case is putting on your buttons and will get it working properly.
We are located in Chicago, Illinois. All of our products ship to you from our US warehouse.
Please contact our sales team at firstname.lastname@example.org
Yes! We use Shopify which has a 128 bit SSL certificate that is used by the store shopping cart. In addition, Shopify's hosting and software is Level 1 PCI compliant.
Orders ship via USPS First Class, USPS Priority, or Fedex.
All orders submitted by noon (12:00 pm) EST will ship the same day. If the order is placed after 12PM EST, it will likely ship out the next business day.
Yes! Click HERE to see our International Order policy.
|RETURNS & EXCHANGES|
Everything5dollars.com must be informed of any returns or exchanges via email or phone before shipping out your item. Merchandise must be return shipped within14 days after the package has been delivered to you. Merchandise must be unused and in perfect condition to qualify for return or exchange. Merchandise must be accompanied by the original invoice and original packaging. Any merchandise marked "Final Sale" cannot be exchanged or returned. We will gladly accept any regularly priced, clean, and unused pieces for exchange. For more about our policies, please visit the Exchange Policy page.
You will receive an email notification when we process your return/exchange.
We accept credit cards only: Visa, Mastercard, American Express, Discover, and JCB.
We do not ship out newly ordered items until we receive the original item being exchanged.